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Care Managers Show

27 - 28 June 2024 NEC, BIRMINGHAM

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10:00
  1. Wellbeing Theatre
    45 mins
    • Learn how to make the most of your budget at a time of financial difficulty
    • Access resources to help with everything from paying for childcare to managing debt and accessing emergency housing
    • Workshop how to plan for a healthy financial future
11:00
  1. Wellbeing Theatre
    45 mins
    • Learn about the stages of grief and how to manage them in a healthy way
    • Discover how to help your staff who may be going through grief, either due to losing someone at work or in their personal life
    • Learn how the Compassionate Employers programme can support your workplace
12:00
  1. Wellbeing Theatre
    45 mins

    Interactive presentation

    • Learn about the impact of menopause on workforce retention
    • Discover what ‘good support’ looks like and what you can do
    • Discuss case studies: what would you do in this situation?
    • Leave with a template menopause policy for your workplace
13:00
  1. Break
    45 mins
14:00
  1. Wellbeing Theatre
    45 mins
    • Jess will guide us through several self-compassionate exercises to sustain our wellbeing – some just take 30 seconds, and can be applied anywhere anytime. 

    • Drawing on neuroscience and psychology to explain the benefits of self-compassion to you and your relationships

    • Sharing practical tips such as setting healthy boundaries to carve out time for yourself, even in a hectic schedule 

15:00
  1. Wellbeing Theatre
    45 mins
    • Stretch those muscles out after a long day in this chair yoga class
    • Improve your wellbeing through gentle, strengthening exercise
    • Take away some quick routines to do at your desk
11:00
  1. Entertainment
    30 mins
    • Hear Davina discuss her life experiences and hard-won wisdom, as detailed in her memoir Lessons I've Learned
    • Catch a taboo-busting discussion about the menopause, banishing shame and talking openly about this life-changing experience
12:00
  1. Break
    45 mins
13:00
  1. Entertainment
    45 mins
13:50
  1. Entertainment
    10 mins

    Friday 30 June only

    • Be there as the winners of Caring Times' iconic Care Home Heroes award is announced
    • Overall Winner: David Fielding, Handyman, Cedar Lodge Care Home, Forest Care

    • Runner Up Winner 1: Vincent Doherty, Facilities Manager, The White House Nursing Home

    • Runner Up Winner 2: Joy Clark, Receptionist, The Burlington Care Home, Boutique Care Homes

    • Runner Up Winner 3: Marcia Hughes, Activities Co-ordinator, Thorp House Nursing Home, Kingsley Healthcare

14:30
  1. Entertainment
    30 mins

    Davina McCall discusses the challenges and successes of the care sector with...

    • Melanie Wightman, Home manager, HC-One
    • Josh Barlow, Home manager, Kings Lodge Care Centre
    • Aghileh Hatami, Home manager, Bupa
    • Marcia Hughes, Activities co-ordinator, Thorp House Nursing Home, Kingsley Healthcare (Friday)
    • Samantha Bell, Home manager, Ferendune Court, Anchor (Friday)
    • Kirsty Price, Home manager, Saxon Manor Care Home, Avery Health Care (Friday)
    • Kate Harvey, Registered manager, Walliscote Road residential service, Weston-Super-Mare, National Care Group  (Friday)
    • Mandy Berry, Registered manager, Affinity Supporting People (North) supported living, North Lancashire & Burnley, National Care Group (Saturday)
10:00
  1. Care Operational Excellence 2
    45 mins
    • Learn how to help the planet and save money, from one of the leading sustainable companies in care
    • Learn about the five key areas where you can make changes:
      1. Local environmental impact
      2. Procurement and travel
      3. Utility use and carbon footprint
      4. Waste and recycling
      5. Environmental management / policy
    • Explore case studies and 'first steps' - no step too small!
11:00
  1. Care Operational Excellence 2
    45 mins
    • Learn some innovative solutions to recruitment and retention

    • Discuss how to do more than pay lip-service to equality, diversity, and inclusion

    • Hear about solutions to main HR challenges including how to develop future leaders and digitising processes

    • Get answers to your most pressing HR questions

12:00
  1. Care Operational Excellence 2
    45 mins

    Workshop

    • Take part in this creative workshop to embrace your imagination. No idea is too wacky!
    • Learn from one of the most creative care leaders in the UK how thinking outside the box can transform your residents' lives, and help you achieve an Outstanding rating from the CQC
13:00
  1. Break
    45 mins
14:00
  1. Care Operational Excellence 2
    45 mins
    • Learn how to mitigate risk in the most-failed areas of CQC inspections: medication, care planning, and staffing
    • Discuss the new CQC assessment process
    • Consider real case studies and how to handle them
    • Get your hands on a master check-list to prepare for CQC inspection
15:00
  1. Care Operational Excellence 2
    45 mins

    Workshop

    • What do you do when a resident with dementia, who has not eaten pork for religious reasons all their life, suddenly wants a bacon sandwich?
    • Come together in groups to discuss difficult ethical decisions that you can face as a care manager
    • Work on real case studies where managers have to mediate between the resident and relatives, and navigate sensitive issues to do with sexuality and religion with care
10:00
  1. Home Care
    45 mins
    • Discuss the specific challenges that come with building a team spirit when your team works remotely

    • Learn how to make your central office a hub where carers enjoy dropping in

    • Hear how to attract the right kind of people to your business, who align with your values and will be an asset to your team

11:00
  1. Break
    45 mins
12:00
  1. Home Care
    45 mins
    • Hear from experienced operational managers about the tips they use to manage rostering their teams
    • Join a debate on the pros and cons of different methods, including helpful technology
    • Learn how clever and effective rostering can materially affect your carers' happiness and help you to retain your best team members
13:00
  1. Break
    45 mins
14:00
  1. Home Care
    45 mins
    • Learn how to become the leader you want to be, from a distance

    • Discover how to harness technology to make your life, and that of your team, easier and more fulfilling

    • Workshop how to build a ‘flatter’ team structure, in which every voice is valued and team members trust that they can come to you

    • Leave with a CPD-accredited certificate

15:00
  1. Break
    45 mins
10:00
  1. Care CPD 1
    45 mins
    • Understand what the CQC's focus on 'Safety through learning' means in practice
    • Learn how to develop an 'open and honest' learning culture and demonstrate improvement to the CQC after mistakes are made
    • Take away a practical checklist of steps to take when a safety issue is flagged
    • Leave with a CPD-accredited certificate
11:00
  1. Care CPD 1
    45 mins
    • Get hands-on training on how to have difficult conversations with staff, residents, and relatives
    • Role-play real case studies and practice the best way of dealing with tricky situations
    • Learn strategies for conducting disciplinary meetings
    • Leave with a CPD-accredited certificate
12:00
  1. Care CPD 1
    45 mins
    • Learn how to recognise the signs and behaviours that could indicate that someone is struggling with their mental health

    • Discover how to start a supportive conversation with staff

    • Leave with five practical tips to implement in your business

13:00
  1. Break
    45 mins
14:00
  1. Care CPD 1
    45 mins
    • Understand what the CQC's focus on 'Safety through learning' means in practice
    • Learn how to develop an 'open and honest' learning culture and demonstrate improvement to the CQC after mistakes are made
    • Take away a practical checklist of steps to take when a safety issue is flagged
    • Leave with a CPD-accredited certificate
15:00
  1. Care CPD 1
    45 mins
    • Get hands-on training on how to have difficult conversations with staff, residents, and relatives
    • Role-play real case studies and practice the best way of dealing with tricky situations
    • Learn strategies for conducting disciplinary meetings
    • Leave with a CPD-accredited certificate
10:00
  1. Care CPD 2
    45 mins
    • Learn about digital leadership models that you can practically apply when implementing technology in your service
    • Build skills in change management through a digital lens
    • Discover how to include the people you care for, identifying their needs and wants, when introducing new technological solutions
    • Learn how to use data and feedback to inform your decisions
    • Leave with a CPD-accredited certificate
11:00
  1. Care CPD 2
    45 mins
    • Learn how to create a positive leadership culture, both in how you lead and how you encourage your team to step up
    • Discover the principles of ‘compassionate leadership’ and ‘caring to change’
    • Hear about the concrete benefits this approach can yield for your staff and the people you care for
    • Workshop practical steps you can take to embed these principles in your day-to-day management
    • Leave with a CPD-accredited certificate

     

    Tricia Pereira and Jenny Green (Friday)
    Christine Wint and Tricia Pereira (Saturday)

12:00
  1. Care CPD 2
    45 mins
    • Learn about digital leadership models that you can practically apply when implementing technology in your service
    • Build skills in change management through a digital lens
    • Discover how to include the people you care for, identifying their needs and wants, when introducing new technological solutions
    • Learn how to use data and feedback to inform your decisions
    • Leave with a CPD-accredited certificate
13:00
  1. Break
    45 mins
14:00
  1. Care CPD 2
    45 mins
    • Learn how to create a positive leadership culture, both in how you lead and how you encourage your team to step up

    • Discover the principles of ‘compassionate leadership’ and ‘caring to change’

    • Hear about the concrete benefits this approach can yield for your staff and the people you care for

    • Workshop practical steps you can take to embed these principles in your day-to-day management

    • Leave with a CPD-accredited certificate

     

    Tricia Pereira and Jenny Green (Friday)
    Christine Wint and Tricia Pereira (Saturday)

15:00
  1. Care CPD 2
    45 mins
    • Learn how to recognise the signs and behaviours that could indicate that someone is struggling with their mental health

    • Discover how to start a supportive conversation with staff

    • Leave with five practical tips to implement in your business

10:00
  1. Technology
    45 mins

    Friday 30 June only

    - Hear from self-confessed technophobes who were once in your shoes but are now embracing digital innovation to support how they deliver care.

    Learn:

    • Why they made the change;
    • How they decided what to do;
    • What would they have done differently; and
    • How they got their staff on board with digitalisation

     

    - Leave the session with your own personal action plan detailing the next steps on your digital journey

11:00
  1. Break
    45 mins
12:00
  1. Technology
    45 mins
    • Learn what the CQC means by 'good digital records'
    • Hear what inspectors are looking for during visits
    • Discover how to mitigate the risks that can appear during digitisation
    • Learn how to pilot and implement a new digital system in line with CQC expectations
13:00
  1. Break
    45 mins
14:00
  1. Technology
    45 mins

    Friday 30 June only

    • Discover the power of light to transform your team's and your residents' wellbeing
    • Learn how to avoid the negative physical effects of bad lighting, particularly related to sleep
    • Consider how much natural light you get a day - and find out why it matters
    • Leave with five key tips to use lighting in your care home, or in your residents' homes, to improve people's happiness and health
  2. Technology
    45 mins

    Saturday 01 July only

    • Discover how innovative technology is making a genuine difference to the world of continence care, including:
    • Real life case studies in care settings
    • An open and honest two-way discussion about overcoming the challenges of implementing new technology.
    • A friendly Scouser who is excited about continence care and how to continue making it better!

     

Content Streams

4,000

attendees

150

exhibitors

35

speakers

£0

cost to attend

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