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Care Managers Show

27 - 28 June 2024 NEC, BIRMINGHAM

2024 Agenda - Birmingham

Managers Shows

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    • Free CPD 2
    Creating a psychologically safe environment for growth and collaboration is essential to any organisation. This session explores essential aspects of personal growth. You’ll learn to recognise the value of emotional intelligence and why authenticity is fundamental for effective leadership.
    • Free CPD 2
    Creating a psychologically safe environment for growth and collaboration is essential to any organisation. This session explores essential aspects of personal growth. You’ll learn to recognise the value of emotional intelligence and why authenticity is fundamental for effective leadership.
    • Operational Excellence 2
    This presentation highlights methods to improve the experiences of individuals and visitors in care homes through meaningful visits. It covers strategies such as creating welcoming environments, personalised activities, staff training, and feedback integration to enhance interaction quality and overall satisfaction.
    • Operational Excellence 2

    Lone working is common in adult social care, particularly for home care workers, but also in care homes where a care worker could be in a different part of the building to the rest of their team or manager. Our panel will discuss ways to make positive changes to your practice when it comes to supporting lone workers.

    • Operational Excellence 1

    What are you doing about health and wellbeing to help yourself and your teams? We all know how challenging working in social care is, with burnout and stress being real issues. It’s important to know that reaching out and asking for help when we need it isn’t a weakness, it is one of the strongest acts of courage there is.

    This presentation aims to help people feel motivated to think about their own health and take steps, however small, to make wellbeing a focus for themselves and in the workplace for their colleagues.

    Free copies of our CareHomeLifestyle magazine, covering wellbeing topics like sleep, healthy eating, and happiness will be available all who attend.

    • Operational Excellence 1
    • Operational Excellence 1

    What are you doing about health and wellbeing to help yourself and your teams? We all know how challenging working in social care is, with burnout and stress being real issues. It’s important to know that reaching out and asking for help when we need it isn’t a weakness, it is one of the strongest acts of courage there is.

    This presentation aims to help people feel motivated to think about their own health and take steps, however small, to make wellbeing a focus for themselves and in the workplace for their colleagues.

    Free copies of our CareHomeLifestyle magazine, covering wellbeing topics like sleep, healthy eating, and happiness will be available all who attend.

    • Home Care
    • Home Care
    Hear from home care managers about the daily challenges of the role and how they overcome them to deliver outstanding care.
    • Free CPD 2
    • Free CPD 2

    Belonging is a basic psychological human need, to form and maintain strong, stable interpersonal relationships. We know that belonging in ‘real’ teams: supports our resilience, enables creativity and problem-solving, breaks down ‘them and us’ barriers, promotes engagement and commitment, encourages organisational citizenship, and all these things can support recruitment and retention.

    This session offers insights into the evidence base, sharing practical tools and techniques to help establish a genuine sense of belonging to a ‘real’ team

    • Free CPD 2
    • Free CPD 1
    Challenging discussions and conflict in the workplace can be tricky to navigate. Gain valuable insights and techniques to manage emotions, develop resolution skills to de-escalate conflict and learn strategies you can implement right away to bring about peaceful resolutions.
    • Free CPD 1
    • Free CPD 1
    Challenging discussions and conflict in the workplace can be tricky to navigate. Gain valuable insights and techniques to manage emotions, develop resolution skills to de-escalate conflict and learn strategies you can implement right away to bring about peaceful resolutions.
    • Free CPD 1
    • Free CPD 1
    Skills for Care, the strategic workforce development body for England, is leading the development of a much-needed workforce strategy for adult social care to help the sector build the workforce it needs for the future. Skills for Care CEO Oonagh Smyth is co-chair of the strategy steering group, where representatives from across the sector have come together to develop the strategy. Oonagh will share her first-hand experience of how the strategy is transforming from a wish into reality, the difference it will make to managers – and how you can support it.
    • Home Care
    • Operational Excellence 1
    • Operational Excellence 1

    Join this session to delve deeper into the single assessment framework. We’ll talk you through the quality statements and evidence categories. We’ll also explore the evidence requirements and the types of evidence that could be used when evidencing how you are meeting quality statements

    We look forward to seeing you and answering your questions, through this session or at our exhibition stand.

    • Free CPD 2
    • Free CPD 2
    • Home Care

    Why managing falls is essential to providing safe and effective care and how ALL providers can do this safely, following best practice guidelines. Plus, the benefits of proactive falls management have far wider implications than you may realise.

    • Home Care
    Why managing falls is essential to providing safe and effective care and how ALL providers can do this safely, following best practice guidelines. Plus, the benefits of proactive falls management have far wider implications than you may realise.
    • Operational Excellence 1

    Join this session to delve deeper into the single assessment framework. We’ll talk you through the quality statements and evidence categories. We’ll also explore the evidence requirements and the types of evidence that could be used when evidencing how you are meeting quality statements

    We look forward to seeing you and answering your questions, through this session or at our exhibition stand.

    • Entertainment
    • Operational Excellence 2
    • Operational Excellence 2
    Find out about the latest developments in apprenticeship funding, the role of apprenticeships in recruitment and retention and how to support apprentices in your team.
    • Operational Excellence 1
    Beverley Manzar, registered manager at Ebury Care Home and Care Home Manager of the Year 2023, shares her experience of delivering outstanding care.
    • Home Care
    What are the challenges of home care rostering, and how can they be tackled?
    • Home Care
    In a crowded market, promoting home care services can seem like a difficult task. Find out the best ways to make your service stand out, including through digital marketing.
    • Home Care
    • Home Care

    Find out how putting carers at the heart of your service can impact staff retention.

    • Free CPD 2
    The care home manager is often the first port of call when it comes to complaints. Nick Banister-Dudley, head of compliance at Hallmark Luxury Care Homes, shares best practice.
    • Home Care

    Amrit Dhaliwal, Chief Executive of homecare franchise Walfinch, explains why diversity is essential for success, and how to achieve it. Any organisation has much to gain from a diverse hiring policy when it comes to team members. It’s not just a ‘nice to have’. It starts with changing your mindset to become more inclusive, and that must start at the top.

    Statistics show that diversity on boards brings higher profits. A report by consultants McKinsey and Company found that companies with the most ethnically diverse executive teams were 33 per cent more likely to outperform their peers on profitability. It also found that gender diversity was correlated with both profitability and value creation. However, many of the diverse groups are still underrepresented in UK workplaces and have the skills we need, but lack of diverse hiring means we struggle to find them. Amrit discusses best practice and how to adopt a diverse hiring policy.

    • Free CPD 2
    A well-selected, valued and motivated workforce is at the heart of every Outstanding care home. Find out how to recruit the best staff – and more importantly how to keep them.
    • Free CPD 2
    Keep up to date with the latest developments in dementia care.
    • Free CPD 1
    • Free CPD 1

    Practical advice for managers on how to improve occupancy rates through marketing to the local community.

    • Entertainment
    • Operational Excellence 2
    Samantha will discuss how heart-centred care, based on emotional intelligence and servant leadership, enables the care sector to continue to support the workforce, who in turn support, guide and love the people who are supported within the sector.
    • Operational Excellence 2
    Find out about the latest developments in apprenticeship funding, the role of apprenticeships in recruitment and retention and how to support apprentices in your team.
    • Operational Excellence 1
    Find out about the links between career progression opportunities and team retention.
    • Operational Excellence 1
    Anne-Marie Duggan, talent manager at Hallmark Homes, will share the provider's experiences piloting nurse student training with the Open University and the journey nurse students are on.
    • Operational Excellence 1
    • Operational Excellence 1
    Beverley Manzar, Registered Manager, Ebury Court Care Home and Care Home Manager of the Year 2023, shares her experience of delivery outstanding care.
    • Home Care
    What are the challenges of home care rostering, and how can they be tackled?
    • Home Care
    In a crowded market, promoting home care services can seem like a difficult task. Find out the best ways to make your service stand out, including through digital marketing.
    • Home Care
    The importance of quality training in home care.
    • Home Care
    Find out how putting carers at the heart of your service can impact staff retention.
    • Free CPD 2
    The care home manager is often the first port of call when it comes to complaints. Nick Banister-Dudley, head of compliance at Hallmark Luxury Care Homes, shares best practice.
    • Home Care

    Amrit Dhaliwal, Chief Executive of homecare franchise Walfinch, explains why diversity is essential for success, and how to achieve it. Any organisation has much to gain from a diverse hiring policy when it comes to team members. It’s not just a ‘nice to have’. It starts with changing your mindset to become more inclusive, and that must start at the top.

    Statistics show that diversity on boards brings higher profits. A report by consultants McKinsey and Company found that companies with the most ethnically diverse executive teams were 33 per cent more likely to outperform their peers on profitability. It also found that gender diversity was correlated with both profitability and value creation. However, many of the diverse groups are still underrepresented in UK workplaces and have the skills we need, but lack of diverse hiring means we struggle to find them. Amrit discusses best practice and how to adopt a diverse hiring policy.

    • Free CPD 2
    A well-selected, valued and motivated workforce is at the heart of every Outstanding care home. Find out how to recruit the best staff – and more importantly how to keep them.
    • Free CPD 2
    Keep up to date with the latest developments in dementia care.
    • Free CPD 1
    • Free CPD 1
    Practical advice for managers on how to improve occupancy rates through marketing to the local community.

Content Streams

4,000

attendees

150

exhibitors

35

speakers

£0

cost to attend

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