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10:00
    • Operational Excellence 1
    Hear from CQC: Understanding the single assessment framework
10:05
    • Home Care
    Why recruitment and retention needs to start with a carer-first culture
10:10
    • Free CPD 2
    The journey to Outstanding
10:30
    • Operational Excellence 2
    The role of apprenticeships
10:40
    • Free CPD 1
    Developing a workforce strategy for adult social care – and what it means for managers
10:45
    • Home Care
    Career training/development
10:50
    • Operational Excellence 1
    Delivering outstanding care from a care home manager
    • Free CPD 2
    Business skills for care managers
11:15
    • Operational Excellence 2
    Inspiring staff to embrace technology
11:20
    • Home Care
    Marketing your service to the local community
11:30
    • Operational Excellence 1
    Become a productivity ninja: How to do less but more of the important stuff
    • Free CPD 2
    Dementia care
12:00
    • Operational Excellence 2
    Managing and supporting the safety of lone workers
    • Home Care
    Diversity: How it can help recruitment and boost franchise performance
12:10
    • Operational Excellence 1
    Managing nurses in care homes: Internal nurse student training at Hallmark
    • Free CPD 1
    Compassionate and inclusive leadership
    • Free CPD 2
    Recruitment and retention
12:45
    • Operational Excellence 2
    Meaningful visits: Providing a friendly and engaging environment
12:50
    • Operational Excellence 1
    Promoting health and wellbeing for you and your team
    • Home Care
    The role of the home care manager in delivering Outstanding care
    • Free CPD 1
    CQC Single Assessment Framework
13:00
    • Free CPD 2
    Death, dying and bereavement: Support and training for care providers
13:30
    • Operational Excellence 1
    Training and career progression
13:40
    • Free CPD 2
    Dealing with care home complaints
14:00
14:10
    • Operational Excellence 1
    Optimising occupancy and enhancing enquiry management in UK care homes
    • Home Care
    Falls management: Insights from a homecare provider and paramedic
14:20
    • Free CPD 1
    Belonging to a "real" team makes us want to stay
15:00
    • Entertainment
    5ive live performance
10:00
    • Operational Excellence 1
    Hear from CQC: Understanding the single assessment framework
10:05
    • Home Care
    Why recruitment and retention needs to start with a carer-first culture
10:10
    • Free CPD 2
    The journey to Outstanding
10:30
    • Operational Excellence 2
    The role of apprenticeships
10:40
10:45
    • Home Care
    Falls management: Insights from a homecare provider and paramedic
10:50
    • Operational Excellence 1
    Delivering outstanding care from a care home manager
    • Free CPD 2
    Business skills for care managers
11:20
    • Home Care
    Marketing your service to the local community
11:25
    • Free CPD 1
    Building your connections and community influence
11:30
    • Operational Excellence 2
    Inspiring staff to embrace technology
    • Free CPD 2
    Dementia care
12:00
    • Home Care
    Diversity: How it can help recruitment and boost franchise performance
12:10
    • Free CPD 2
    Recruitment and retention
12:15
    • Operational Excellence 2
    Managing and supporting the safety of lone workers
12:25
    • Operational Excellence 1
    Promoting health and wellbeing for you and your team
12:45
    • Home Care
    Rostering
12:50
    • Free CPD 1
    CQC Single Assessment Framework
13:00
    • Entertainment
    Cook with Theo: A cooking demonstration with MasterChef's Theo Michaels
    • Free CPD 2
    Death, dying and bereavement: Support and training for care providers
13:10
    • Operational Excellence 1
    Optimising occupancy and enhancing enquiry management in UK care homes
13:30
    • Home Care
    Maintaining high quality standards in a domestic environment
13:40
    • Free CPD 2
    Dealing with care home complaints
13:45
    • Free CPD 1
    Compassionate leadership
15:00
    • Entertainment
    5ive live performance

 

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